Privacy policy

How we handle your contact and insurance review information.

This page explains what happens to your information when you reach out. That covers your contact details, calls, texts, documents, language preference, and anything you share for an insurance review with Ricardo Barcelo or Barcelo & Associates Insurance.

What you might share

You might share your name, phone number, preferred language, address, policy documents, screenshots, a lease or lender request, or business requirements. Share whatever helps prepare the conversation, and nothing you'd rather keep back.

How we use it

We use what you share to respond, set up a call or text, and figure out which documents a review needs. From there we point you toward the right service, appointment, or quote.

Calls, texts, and third-party links

Your carrier or device handles the phone and text activity itself. Some links here go to public profiles, maps, reviews, and carrier pages. These lead to third parties, and each one sets its own privacy practices.

Site analytics

This site uses Google Analytics to see how people use it. Google sets cookies on this site to tell one visit from the next, and records the pages you open, how you arrived (for example from a search or an ad), your device and browser, and an approximate location such as your city, which Google works out from your connection.

We also count a few actions: tapping a call or text button (the number only, never the message), using a site tool (for the flood-claim lookup, the ZIP code you look up), opening a question, and how far down a page you read. We never send your name, phone number, street address, or anything you type into a message.

Google handles this data under its own privacy policy (opens in a new tab). You can block or delete cookies in your browser settings, or install Google's opt-out add-on (opens in a new tab).

Saved on your device

A few things stay in your own browser and are never sent to us: the list you build in the home inventory tool, and a note, for the current visit only, that you arrived from an ad, so the page shows the matching headline. Clearing your browser data removes them.

Contact

For privacy questions related to this site or a contact request, call Barcelo & Associates Insurance at (832) 271-8329.